![]() ![]() If you do not have the software, and you cannot find it on the website of the manufacturer of the computer device, then we will help you. It is recommended to use the original software that came with your computer device. To use any computer device, software (driver) is required. If you do not know how to connect an additional device to your computer, and you need instructions on how to connect it correctly, you can use the search bar on this website (located in the upper right part of any page) or write to us. Drivers for additional devices on your dock, adapter or monitor (such as third party Ethernet, audio, touch screen or wireless USB drivers) must be downloaded separately from the OEM’s website. This driver includes support for the USB video and audio and Ethernet drivers for the DisplayLink chip used in devices. Products using DisplayLink technology will get their device drivers either from OEM pre-installation or from Windows Update for supported Windows 10 S platforms. Windows 10 S has been designed not to run standalone executables, like the installer below. An OEM may not provide technical support for issues that arise from the use of DisplayLink’s latest driver. However, please note that your original equipment manufacturer (OEM) may provide software for your specific monitor, dock or adapter on their website, etc. That is why it is always recommended to update to the latest driver versions for your operating system. Our code is under constant review, and updates in our application and included libraries are made to address any potential security issue, fix bugs, improve performance and add new features. Simply reinstall DisplayLink software making sure you don't have other applications blocking it.DisplayLink Drivers for operating systems: Windows 11, Windows 10, Windows 8 / 8.1, Windows 7 Vista XP (64-bit / 32-bit).įrom this page you can download a reference driver for supported DisplayLink USB graphics network device that is incorporated in your dock, adapter or monitor. If you see the "DisplayLink Network Adapter NCM" in Device Manager but you don't see any DisplayLink network adapter in your network adapter list, then you are most likely in this case. To resolve, please ensure your anti-virus or endpoint protection software is not blocking UMDF driver installation.Įthernet Network Connection Stopped WorkingSome anti-virus or endpoint protection software are blocking the creation of network adapters. You need to have their latest drivers for Windows 10 as the older ones are not compatible with this new operating system.ĭevice Manager - Error Code 31There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 31. Before contacting our technical support with the log files for analysis, please check if you are using OBASE or Duet Display. It will require both at least DisplayLink driver R8.2 or higher and Windows 10 (Build from 15049) as this needs an OS change.ĭevice Manager - Error Code 43There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 43. This has been either due to a faulty device, or due to a device with auto install (which are not supported as covered above) and the DisplayLink video driver is trying to talk to the wrong interface putting it into an error state.įor some USB graphics adapters (USB->DVI and USB->VGA), we will be able to implement a workaround for one particular hardware fault. There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 10. The WiGig driver is not compatible with Windows 10. This problem is outside DisplayLink technology and suggest contacting Diamond if this product is not working after updating to Windows 10. It appears that the DisplayLink device is not appearing on the USB bus correctly due to the wireless link. The wireless part of this product is not provided by DisplayLink and is not part of the DisplayLink drivers. First generation HP USB 2.0 Dock Station (Model number: HSTNN-S01X)ĭiamond vstream WPCTVPROThis Diamond device is a wireless USB device.Therefore it is not possible to support these DisplayLink enabled devices on Windows 10. On Windows 10, we use the Microsoft USB driver, and this does not support the switching between a mass storage device and a video device. ![]() This required the DisplayLink USB driver to switch the device from being a mass storage device to a video device. This article covers common reasons for DisplayLink devices not working with Windows 10.ĭisplayLink Devices with Auto InstallUp until 2009, a few devices based on DisplayLink technology included an auto install driver feature. ![]()
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